Shipping Policy

Note: With reference to the recent Federal Government Announcement, the localities in Kedah, Terengganu, Perak, Kelantan, Pahang, Sabah & Sarawak will be placed under Enhanced Movement Control Order (EMCO). With these additional safety & security measures taken, we are expecting some delays in deliveries.

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping option

Estimated delivery time


East Malaysia

5 to 7 business days


West Malaysia

3 to 5 business days


Shipping Partners

Our shipping partners included Ninja Van & FMX Courier Service.

International Shipping

We do not offer any international shipping at the moment. The shipping options are only limited to Malaysia.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at or send us a message on Instagram with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at

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